Jira Service Management

{"xsrfToken":"4d813ba2f34ad97b3af4dae4a873a1add8a07ad5_lout","branding":{"id":"1","key":"demo","name":"TBS Software's Customer Service desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/3","theme":{"headerBGColor":"#0000ff","headerLinkColor":"#ffffff","headerLinkHoverColor":"#080899","headerLinkHoverBGColor":"#080899","headerBadgeColor":"#080899"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c098af39-fc69-4220-9c16-e838762345ea/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MmMyNTBjNi00Y2FhLTRhYzEtYTdlYi0zOWRiMGRmNjRhZDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMwOThhZjM5LWZjNjktNDIyMC05YzE2LWU4Mzg3NjIzNDVlYSI6WyJyZWFkIl19LCJleHAiOjE3Mjg1NzY1NDYsIm5iZiI6MTcyODU3NTk0Nn0.5ufmvwxdwSoVir1DqLtAFBLJLsM645PMlfOnlXmWgDU&client=72c250c6-4caa-4ac1-a7eb-39db0df64ad5&mode=fit","logoId":"c098af39-fc69-4220-9c16-e838762345ea","isLogoAvailable":true,"helpCenterTitle":"Welcome to TBS Software's Customer Service Desk","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to TBS Software's Customer Service Desk","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"demo","projectId":10002,"serviceDeskId":1,"name":"TBS Software's Customer Service desk","description":"Welcome to our customer service desk. You can open a new help request by selecting the \"Contact Us\" button in the Help Center. If you have registered your email with us you can search for information in our Knowledge Base. Note: raising your first request will automatically <a href=\"https://tbssoftware.atlassian.net/servicedesk/customer/portal/1/group/1/create/10027\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">register</a> your email with us. ( *Your email is only used to fulfill your support request ). Be sure to check your Junk or Spam folder in case our email ends up there!","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"10008","name":"Installation Help","descriptionHtml":"Describe the issue you're experiencing. Tell us what product, the version you're running,","callToAction":"Installation Help","introHtml":"Get help installing a product","icon":10320,"iconUrl":"https://tbssoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[1],"key":""},{"id":"10012","name":"License Renewal Request","descriptionHtml":"Please provide the name of the company who's license is being renewed, your name, email and telephone number.","callToAction":"License Renewal Request","introHtml":"To inquire about renewing your software maintenance.","icon":10314,"iconUrl":"https://tbssoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[1],"key":""},{"id":"10013","name":"Open a problem","descriptionHtml":"","callToAction":"Open a problem","introHtml":"Have an issue with a TBS Product, open a problem","icon":10307,"iconUrl":"https://tbssoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10307","groups":[1],"key":""},{"id":"10027","name":"Register my Email","descriptionHtml":"If you want to search our Knowledge Base, or raise other types of request, your email must be registered with our Service Desk. You can choose this request to do so, or your email will automatically be registered upon completion of one of the other request types. Click the X at the right-hand side of \"Raise this request on behalf of*\" and enter your email address. You will receive an email to complete your registration.","callToAction":"Register my Email","introHtml":"Choose this to register your email with us.","icon":10311,"iconUrl":"https://tbssoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10027,10012,10008,10013]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"05adb4cf-8a05-3943-aae7-d127324a07a2","appLinkName":"System Confluence","appLinkUrl":"https://tbssoftware.atlassian.net/wiki","spaceKey":"SMTPSEN","spaceName":"SMTP-Send","spaceUrl":"https://tbssoftware.atlassian.net/wiki/spaces/SMTPSEN","isServer":false},"labels":[],"projectKey":"TBS","serviceDeskId":1,"kbLinkDomainURLs":["https://tbssoftware.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TBS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MmMyNTBjNi00Y2FhLTRhYzEtYTdlYi0zOWRiMGRmNjRhZDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg1NzcxNDYsIm5iZiI6MTcyODU3NTk0Nn0.qr3s3OM6-yEhYfcnbB0utYKxtVf4xzFXjlZ0v5vnotk","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"72c250c6-4caa-4ac1-a7eb-39db0df64ad5","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://tbssoftware.atlassian.net/wiki","kbLinkDomainURLs":["https://tbssoftware.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=tbssoftware","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4d813ba2f34ad97b3af4dae4a873a1add8a07ad5_lout","baseUrl":"https://tbssoftware.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://tbssoftware.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"72c250c6-4caa-4ac1-a7eb-39db0df64ad5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3bed9a5d9d364fb9b71d35960f96c475","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}